Privacy Policy

1. Purpose and scope of information collection 

In order to ensure that the transaction is done successfully and to minimize the risks that may arise and to contact, confirm and ensure the interests of Umee members, when registering to use Umee, service users must provide full initial information including: name, address, phone number, email. For product suppliers, they will have to provide initial information including: name, address, phone number, email, documents related to product supply… This information will be verified and stored. in the system.

Members will be solely responsible for the security and keeping of all service use activities under their registered name, password and email box. In addition, the member is responsible for promptly notifying Umee of any unauthorized use, abuse, breach of security, retention of the registration name and password of a third party to take appropriate measures. fit.

Address of information collection and management unit: Umee Company

2. Scope of information use 

Information is collected for the following purposes:

  • Provide services to Members.
  • Send notices about information exchange activities between members and Umee.
  • Prevent activities that destroy members’ user accounts or activities that impersonate Members.
  • Communicate and deal with members in special cases.

Do not use members’ personal information other than for confirmation and contact purposes related to transactions at Umee.

In case of legal requirements: Umee Floor is responsible for cooperating in providing member’s personal information upon request from judicial authorities including: Procuracy, court, investigative police agency related to a customer’s illegal behavior. In addition, no one has the right to infringe on members’ personal information.

3. Means and tools for users to access and correct their personal data.

Members have the right to self-check, update, correct or cancel their personal information by logging into their account and correcting personal information or asking Umee to do this. When receiving these feedbacks, Umee will confirm the information, be responsible for answering the reason and guide the member to restore or delete personal information.

People with access to information:

Only members who provide and use services on Umee and Umee management have the right to access members’ personal information on Umee, in addition, the information is not provided to 3rd parties unless requested. of the law, including: Procuracy, court, police investigation agency related to certain law violations of customers.

Commitment to information security:

The personal information of members on Umee is committed to absolute confidentiality by Umee in accordance with Umee’s personal information protection policy and is not provided to 3rd parties, unless required by law Umee is responsible. cooperate in providing member’s personal information upon request from judicial authorities including: Procuracy, court, investigative police agency related to certain legal violations of customers. In addition, no one has the right to infringe on members’ personal information. The collection and use of information of each member is only done with the consent of that customer, unless otherwise provided for by law.

Information storage time :

The Member’s personal data will be stored until there is a request to cancel or the member can log in and perform the cancellation. Remaining in all cases, member’s personal information will be kept confidential on Umee’s server.

4. Mechanism for receiving and settling complaints related to the personal information of customers 

Members have the right to send complaints about the disclosure of personal information to 3rd parties to Umee’s Administration via email.

The Company is responsible for taking technical and professional measures to verify the reflected contents.

Processing time for feedback related to customer personal information is 15 days.

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